At SSBOGC Institute, we aim to provide high-quality training programs and ensure our students have a satisfying learning experience. However, if you wish to request a refund, please review the following terms:

1. Eligibility for Refund

  • A refund request must be submitted within 7 days of the course commencement date.
  • Only students who have paid the full course fee are eligible for a refund.

2. Refund Conditions

  • Refunds will not be provided for courses once more than 20% of the classes have been attended.
  • No refund will be issued if the student has accessed significant portions of the course material or resources.
  • Refunds for short-term courses will incur a processing fee of 10% of the total course fee.

3. Process for Refund

  • To request a refund, please send an email to [insert email address] with your full name, course name, and reason for the refund.
  • All refunds will be processed within 14 business days after approval.

4. Non-Refundable Services

  • Registration fees, certification fees, and any additional services or products purchased during the course are non-refundable.

5. Course Cancellation

  • If SSBOGC Institute cancels a course due to unforeseen circumstances, a full refund will be provided to all students.

We value your commitment to learning with us and hope to address any concerns in a timely manner.