At SSBOGC Institute, we aim to provide high-quality training programs and ensure our students have a satisfying learning experience. However, if you wish to request a refund, please review the following terms:
1. Eligibility for Refund
- A refund request must be submitted within 7 days of the course commencement date.
- Only students who have paid the full course fee are eligible for a refund.
2. Refund Conditions
- Refunds will not be provided for courses once more than 20% of the classes have been attended.
- No refund will be issued if the student has accessed significant portions of the course material or resources.
- Refunds for short-term courses will incur a processing fee of 10% of the total course fee.
3. Process for Refund
- To request a refund, please send an email to [insert email address] with your full name, course name, and reason for the refund.
- All refunds will be processed within 14 business days after approval.
4. Non-Refundable Services
- Registration fees, certification fees, and any additional services or products purchased during the course are non-refundable.
5. Course Cancellation
- If SSBOGC Institute cancels a course due to unforeseen circumstances, a full refund will be provided to all students.
We value your commitment to learning with us and hope to address any concerns in a timely manner.